Answers to the most common questions about eSIM service and usage.
How do I register?expand_more
Signing in is very easy, just click on the register icon in order to register in the application and enter your e-mail, name, password and mobile number
Do I need to cancel the electronic chip after I return from the trip?expand_more
No. The SIM card is for single use only and does not require cancellation of any subscription.
Simply delete the eSIM from your cellular settings.
I have an iPhone, can I take advantage of the app?expand_more
Yes, you can benefit from the application, and each customer has an iPhone or Android phone can benefit from the services provided by the application.
Can I top up my wallet?expand_more
Currently, you cannot top up your wallet directly using a bank card.
However, you can easily increase your balance through:
🎁 Inviting your friends to use the app and earning rewards
💸 Cashback on every purchase, where a percentage of your order is added to your wallet
Enjoy using your balance for future purchases with ease ✨
How can I benefit from the offers?expand_more
Make sure your notifications are turned on as we send you offers and discounts available via notifications.
Question 4 ؟How can I get a discount code?expand_more
You get the discount code through the notifications sent to you.
